Titan Return Policy


Return Policy

30 Day Guarantee: Return any item for any reason within 30 days for a refund.
Note: Customers will be responsible for shipping charges on canceled orders.
Returning the item
Packing List: Refer to the back of the form -or-Contact Titan: Call toll free 1-855-793-4111 for Return Authorization Number and further instructions.
  • Write the Return Authorization Number/Order Number on the outside of the package.
  • Send the item back to your local Titan facility.

If Titan or the manufacturer is at fault, Titan Corrugated will send you a UPS ARS label to return the product free of charge. Call Titan Customer Service at 1-855-793-4111 for the return label and for help obtaining a replacement item. Otherwise the customer will be responsible for shipping charges.

If you are from outside the United States, please use Parcel Post with a copy of receipt for proper reimbursement.

ADDRESS CORRECTIONS: Please contact us immediately if you require an address correction. We are available 24 hours a day, 7 days a week at our website contact us link.

SHIPPING DELAYS: We are not responsible for FEDEX/UPS weather or any other unforeseen shipping delays. Again, we apologize for any inconvenience due to delays in shipping. We try to be as prompt & give the best approximate shipping days when asked.